Bose Companion 3 Series II Manuel du propriétaire - Page 14

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Bose Companion 3 Series II Manuel du propriétaire

Troubleshooting

If you have a problem with your Companion

solutions. If you still have trouble with your system, turn off the multimedia sound source and

disconnect the speaker system. Contact your authorized Bose

customer service center. The dealer will check for any defects and arrange for service by an

authorized Bose service center. Bose Corporation will make every effort to remedy your prob-

lem within the terms of the warranty.

Problem

The speaker system does not

play

The speaker system sound

seems distorted

A satellite speaker does not

play or sounds distorted

3 multimedia speaker system, try the following

What to do

• Make sure connections are secure (see "Making con-

nections" on page 10). Check your speaker wires for

cuts or frays which can cause an open or short

circuit.

• Ensure the sound source is plugged in and playing at

an audible volume.

• Make sure the power is on and the system is not

muted. The LED on the control pod should be green

when unmuted.

• If using a PC, check your sound card settings to make

sure the "Digital output only" setting is turned OFF.

This setting is typically found in the Options menu of

the volume control icon. This icon is usually located in

the lower right hand corner of the Windows desktop.

• Decrease the volume at the sound source and

increase the volume on the control pod.

• Check all the connections between the satellite

speakers, control pod, sound source and the

Acoustimass

module. Insert the audio connectors

completely into the jacks on the module.

• At the Acoustimass module, switch the wire

connected to the left satellite with the wire connected

to the right satellite. If the problem remains in the

same satellite, the problem is with that satellite

speaker. If the problem switches to the other satellite

(the one that previously played), the problem is with

the sound source or the Acoustimass module.

• To determine if the problem is in the sound source or

the Acoustimass module, disconnect the audio input

cable from the sound source. Plug it into another

sound source (such as a portable CD player

headphone jack) and adjust the volume on the sound

source. If the Companion 3 speaker system operates

properly, the problem is in the original sound source. If

the problem remains, then the problem is in the

Acoustimass module.

• Check balance levels on your sound source.

dealer or local Bose