Anodyne Therapy Freedom 300 Manuel - Page 17

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TROUBLESHOOTING GUIDE

Problem

Green light does

not turn on when

you press the

ON button of the

Control Unit

Green light comes

on at the start of

treatment, but

does not turn off

after 30 minutes

Treatment Pads

pulling apart

from cords

RETURNING A UNIT FOR REPAIR

To send a unit to Anodyne Therapy, LLC for repair, you must

first call 1-800-521-6664 and obtain a return authorization

(RA).

The following information must be supplied to Anodyne

Therapy, LLC before an RA number can be issued:

1) User name and address

2) Device serial number

3) A description of the problem with the unit.

Troubleshooting

• Make sure that the Power Supply is

securely plugged into an electric outlet

If the green light is not working, try

another outlet.

• Remove any extension cords in use,

and plug the system directly into the

electrical outlet of the wall.

• Discontinue system use and call

Anodyne Therapy, LLC at 1-800-521-

6664 to arrange for service.

• Discontinue system use and call

Anodyne Therapy, LLC at 1-800-521-

6664 to arrange for service.

• Discontinue system use and call

Anodyne Therapy, LLC at 1-800-521-

6664 to arrange for service.