Airush Starboard Freewing Air 5 Manuel de l'utilisateur - Page 18

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Airush Starboard Freewing Air 5 Manuel de l'utilisateur
Starboards/Airush warrantees this product to be free of major manufacturing defects in materials
or workmanship to the original purchaser for a period of 1 year from the date of purchase. This
excludes any wear components that have been subjected to normal wear and tear.
The following are not covered by this warranty:
Damage due to crashing on land or water.
Damage due to crashing on your wing.
Damage due to improper care or storage.
All warranty claims must be submitted through the retailer where the product was purchased.
The retailer will contact the distributor in the respective country and provide a decision in a
timely manner.
No warranty claims are to be lodged through Starboard & Airush International.
The warranty is subject to the following conditions:
1. The warranty is valid ONLY when the warranty item has been purchased from an authorized
dealer or distributor.
2. The warranty is valid only when the product is used for normal recreational activities.
3. The warranty is valid only when the proper Starboard/Airush warranty procedure has been
followed as defined in the Starboard/Airush Warranty Protocol.
4. Starboard/Airush will make the warranty determination only after inspection and/or
analysis of photos of the product clearly showing the defect.
5. If a product is deemed to be defective by Starboard/Airush, the warranty covers the repair
or replacement of the defective product only. Starboard/Airush is not responsible for any
cost, losses, or damages incurred as a result of loss of use of the product.
6. The warranty does not cover damage caused by misuse, abuse, neglect of normal wear and
tear including but not limited to, punctures, rigging with other than Starboard/Airush
components, damage due to excessive sun or wind exposure or seam failure due to over-in-
flation, damage caused by improper handling and storage, damages caused by crashing in
waves or shore break and damage caused by anything other than defects in materials and
workmanship.
7. The warranty is void if any unauthorized repair, change or modification, has been made to
any part of the equipment.
8. The warranty for any repair or replacement equipment is good from only the date of the
original purchase.
9. The original purchase receipt must accompany all warranty claims. The name of the retailer
and date of purchase must be clear and legible.
10. There are no warranties that extend beyond what has been specified here.
Starboard / Airush Warranty Protocol
For all warranty claims you must provide the following at the request of the retailer where the
product was purchased:
1. Completed warranty form that includes a detailed explanation of the damage/fault and full
description of how it happened.
2. Proof of purchase.
3. Pictures showing the detail of the fault.
4. Pictures showing the serial number of the wing.
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