ANZ POS Mobile 2 Manuel de référence rapide - Page 2
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HOW TO PROCESS TRANSACTIONS
Insert chip card
REFUNDS
1
Press <ENTER> until the ' A NZ EFTPOS MENU' screen appears. Press the <
press <ENTER> or press the number associated to it to select it.
2
Swipe your ANZ Worldline Payment Solutions EFTPOS & multiPOS merchant card (Terminal ID Card).
3
Enter refund amount then press <ENTER>.
4
Confirm amount then press <ENTER>.
5
Tap, Insert or Swipe customer's card on 'PRESENT CARD RFND' screen.
- For Swipe or Insert card processing:
select account type: < — > for CHQ, <
or select application type
6
Have customer enter their PIN if applicable or press <ENTER> for customer to sign the merchant copy if required.
7
Verify the customer's signatures with the signature on the reverse of the customer's card. If signatures match,
please press <ENTER> on 'SIGNATURE VERIFIED?' screen.
8
Press <ENTER> to print customer copy.
Application type names and order can vary depending on the Card that is used.
#
PRINTING TOTAL REPORTS
1
Press <ENTER> until the 'ANZ EFTPOS MENU' screen appears. Press the <
then press <ENTER> or press the number associated to it to select it.
2
Select 'TOTAL' by pressing the number associated to it
- SUB TOTALS: press the number associated to it to select the Sub Totals Report (displayed by card type –
including AMEX & Diners)
- SUMMARY TOTALS: Press <
the number associated to it to select 'SUMMARY TOTALS' Report (Complete Summary Total – excluding
AMEX & Diners)
- LAST TOTALS : Press <
number associated to it for Last Settlement Summary Total Report
- SHIFT TOTALS: press <
number associated to it
- SHIFT – press <
to it, then press <ENTER> to close off shift & print report
- LAST – press <
to it, then <ENTER> to print last shift totals.
2
Swipe magnetic stripe card
> for SAV or <
: 1 for Visa Debit, 2 for eftpos SAV or 3 for eftpos CHQ.
#
> key to go to 'SUMMARY TOTALS' option and then press <ENTER> or press
> key to go to 'LAST TOTALS' option and then press <ENTER> or press the
> key to go to 'SHIFT TOTALS' option and then press <ENTER> or press the
> key to go to 'SHIFT TOTALS' option and press <ENTER> or press the number associated
> key to go to 'SHIFT TOTALS' option and press <ENTER> or press the number associated
Tap contactless card,
smartphone or wearables
> key to go to 'REFUND' and then
> for CR
> key to go to 'REPORTS' and