Dantherm Cooling PS023017Y Manuel d'information sur les produits - Page 14

Parcourez en ligne ou téléchargez le pdf Manuel d'information sur les produits pour {nom_de_la_catégorie} Dantherm Cooling PS023017Y. Dantherm Cooling PS023017Y 14 pages.

Dantherm Cooling PS023017Y Manuel d'information sur les produits
Dantherm Cooling , Inc. Heat Exchanger Operating & Maintenance Manual
10.

RETURN MATERIAL AUTHORIZATION PROCEDURE

In the unlikely event of unit failure the following return procedure shall be adopted.
All product returns require a Return Material Authorization number regardless of reason.
The customer is required to contact the Quality Department at Dantherm, Inc. in Spartanburg, SC at +1
864 595 9800 to obtain an RMA number.
The following information must be provided prior to a RMA number being issued:
Dantherm, Inc. part number(s) of product to be returned.
Dantherm, Inc. serial number(s) of product to be returned.
Number of units requested to be returned.
Reason for return.
Contact name, phone and fax number.
Date of product receipt.
Invoice number and purchase order number covering the unit(s).
The customer is responsible for suitably packaging the unit(s) securely, ideally in the original packaging,
marking all cartons with the RMA number and shipping them prepaid to the designated site specified by
Dantherm, Inc.
IN NO EVENT SHALL DANTHERM, INC. ACCEPT ANY SHIPMENT WHICH DOES NOT
REMOVE THE EMERGENCY HOSE AND ADAPTER FROM THE BOTTOM OF THE UNITS
PRIOR TO DISMANTLING THE AIR CONDITIONER AND RESTING IT ON THE GROUND.
HexFlow Pinnacle Series Product Information Manual
COMPLY WITH THE ABOVE PROCEDURES.
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