Dash DEM001H Manuel - Page 16
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CUSTOMER SUPPORT
We welcome and value all concerns and questions from our customers. Please do not hesitate
to contact us for product support, warranty, and maintenance related questions directly at:
1(800)-898-6970 from 7AM - 7PM PST, Monday - Friday, or by email at [email protected].
Feel free to give us a call at 1 (800) 898-6970
during the hours below
7AM to 7PM
8AM to 8PM
Hey Hawaii! You can reach our customer service team from 5AM to 5PM HAST.
And also, Alaska, feel free to reach out from 6AM to 6PM UTC.
30 ∙ customer support
10AM to 10PM
9AM to 9PM
STOREBOUND, LLC – 1 YEAR LIMITED WARRANTY
Your StoreBound product is warranted to be free from defects in material and workmanship for a period of
one (1) year from the date of the original purchase when utilized for normal and intended household use.
Should any defect covered by the terms of the limited warranty be discovered within one (1) year, StoreBound,
LLC will repair or replace the defective part. To process a warranty claim, contact Customer Support at
1-800-898-6970 for further assistance and instruction. A Customer Support agent will assist you by troubleshooting
minor problems. If troubleshooting fails to fix the problem, a return authorization will be issued. Proof of purchase
indicating the date and place of purchase is required and should accompany the return. You must also include
your full name, shipping address, and telephone number. We are unable to ship returns to a PO box. StoreBound
will not be responsible for delays or unprocessed claims resulting from a purchaser's failure to provide any or all
of the necessary information. Freight costs must be prepaid by the purchaser.
Send all inquiries to [email protected].
There are no express warranties except as listed above.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CUSTOMER. STOREBOUND SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
OR FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT EXCEPT TO THE EXTENT
REQUIRED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on
how long an implied warranty lasts. Therefore, the above exclusions or limitations may not apply to you. This
warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
REPAIRS
DANGER! Risk of electric shock! The Dash Electric Mandoline is an electrical appliance.
Do not attempt to repair the appliance yourself under any circumstances.
Contact Customer Support regarding repairs to the appliance.
TECHNICAL SPECIFICATIONS
FDA
Model: DEM001H
SAFE
Voltage: 120V ~ 60Hz
Power Rating: 150W MAX
Stock#: DEM001H_20190228_V5
warranty
warranty ∙ 31