Activocal Vocally 3 Manuel de l'utilisateur - Page 12
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Chapter Three
This chapter answers Frequently Asked Questions and provides technical
details, important notices, and warranty information.
Frequently Asked Questions
The following is a list of the most common questions and problems encountered
when using Vocally. If you cannot find a solution to your problem here, please do
contact us.
Question: I have connected the unit as described in this manual; but, when I pick up
the handset, I hear nothing. What can be wrong?
Answer: Vocally may be set to work in "Basic" mode. Pick up the handset, press the
pound key (#) and listen. If you now hear the unit speaking, then set Vocally back to
the "Freedom" mode. See the section entitled "Working with the Clarity RC200
speakerphone" in Chapter Two for details.
If that did not help, make sure the power is on. You should see two bright blue lights
turned on. Then check that all of the connections from the phone to Vocally and
from Vocally to the line are both correct and secure. Check especially that you have
connected your phone to the 'phone' jack and the line to the 'line' jack on Vocally. If
you reverse these connections, Vocally will not work and you will hear nothing. If
you still cannot hear anything, connect the phone directly to the line, without
Vocally. If you do not hear a dial tone now, then either your phone or cable is at fault
Question: When I try to add a new name, I keep hearing 'please repeat' or a warning
sound, and the name will not train. What am I doing wrong?
Answer: This symptom usually has two main causes:
1. You are trying to train the name while background noise is present. This
can be any noise from people in the room with you, a TV or radio working
in the same room, or even loud noises coming from construction taking
place near you. As mentioned above, you should try and train names in a
quiet environment.
2. You are not repeating the name consistently during programming. Try to
say the name the same way when asked for it twice during programming.
Question: When I try to dial a name or to erase a name, Vocally says "Name not
recognized". What can be wrong?
ActiVocal: 4 Hayarden St ,.Yavne. P.O.Box 201
Tel: + 9723-3040023.
www.activocal.com
,
Rehovot 00200 Israel