Autoplugin Key-V4 Manuel de l'utilisateur - Page 7

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Troubleshooting

If a run-time error occurs during heater operation, Autoplugin Key informs about
the error code with LED flashing. The number of flashes corresponds to the error
code. See table 2 for the errors description and possible solutions.
Error
Error
Code
Description
2
No answer
from the
heater
followed the
start
command
3
Battery low
4
Time limits
exceeded
5
Unsuccessful
start
6
Operation
cycle too
short
8
CAN-bus
error
9
Settings error
11
Heater no
connection
7
Possible Reasons of
Error Appearance
Outer temperature is
higher than +14 Celsius
degrees
Fuel level in the fuel
tank is close to empty
("Fuel Low" warning
indicator is illuminated
in the CIP)
The heater was blocked
after several
unsuccessful starts
The module has
determined that the
battery voltage is below
the specified by settings
items 3.1 or 3.2
Time limit for
autonomous operation of
the heater is achieved
The heater was switched
off spontaneously at
starting
The heater was switched
off spontaneously
There is a problem with
module's connection to
the CAN-bus
Settings have been
stored in the module's
memory incorrectly
The heater is unplugged
or out of order
Solutions
The heater operates only at
temperatures below +15°C. It
is heater manufacturer
restriction
Refuel the car
Try to start the heater in the
CIP menu. If it doesn't start
up, make diagnostics of the
heater.
Charge car's battery with
special charger (or start engine
to charge) or cancel 3.1/3.2
module's settings
Run the engine or cancel 1.1
module's settings
Make diagnostics of the heater
if the error appears again
Make diagnostics of the heater
if the error appears again
Check for the module
connection
Reset the settings (8.1.1),
readjust the module
Make diagnostics of the heater
Table 2