6-in-1 Memory Card Reader
Troubleshooting
If memory cards do not appear in My Computer/Computer (Windows operating systems) or
on the desktop (Mac operating systems), check the following:
• Make sure that the memory card is fully inserted into the slot.
• Make sure the card reader is fully connected to your computer. Unplug and reconnect
your card reader.
• Try a different memory card of the same type in the same slot. If a different memory
card works, the original memory card should be replaced.
• Disconnect the your card reader from your PC and shine a flashlight into the empty
card slots. Look to see if any pin inside is bent, then straighten bent pins with the tip of
a mechanical pencil. Replace your memory card reader if a pin has bent so much that it
touches another pin.
If memory cards appear in My Computer/Computer (Windows operating systems) or on the
desktop (Mac operating systems) but errors occur when writing or reading, check the
following:
• Make sure that the memory card is fully inserted into the slot.
• Try a different memory card of the same type in the same slot. If the different memory
card works, the original memory card should be replaced.
• Some cards have a read/write security switch. Make sure that the security switch is set
to Write Enabled.
• Make sure that the amount of data you attempted to store has not exceeded the
capacity of the card.
• Inspect the ends of the memory cards for dirt or material closing a hole. Clean the
contacts with a lint-free cloth and small amounts of isopropyl alcohol.
• If errors persist, replace the memory card.
• Some memory cards are not compatible with XP such as SDXC. Refer to your card
manufacturer to see if your card is compatible with your OS.
If no icon appears when a card is inserted into the reader (MAC OS X), check the following:
• The card may have been formatted in Windows FAT 32 format. Using a PC or digital
device, reformat the card using OS X-compatible FAT or FAT16 format.
If you get an error message during automatic driver installation (Windows operating
systems), check the following:
• Make sure that your card reader is connected to your computer.
• Make sure that only one card reader is connected to your computer. If other card
readers are connected, unplug them before connecting this card reader.
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