Lexmark 650dtn - T B/W Laser Printer Manuel de dépannage - Page 9
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Toner fog or background shading
appears on the page
These are possible solutions. Try one or more of the following:
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
T
HE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
T
HERE IS TONER IN THE PAPER PATH
Clean any toner from the paper path. If the problem persists,
then contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Type setting
from the Paper menu.
2
Before sending the job to print, specify the correct type
setting:
•
For Windows users, specify the type from Print
Properties.
•
For Macintosh users, specify the type from the Print
dialog.
C
P
T
HECK THE
APER
EXTURE SETTING
From the printer control panel Paper menu, make sure the
Paper Texture setting matches the paper loaded in the tray.
Toner specks
These are possible solutions. Try one or more of the following:
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
T
HERE IS TONER IN THE PAPER PATH
Clean any toner from the paper path. If the problem persists,
then contact Customer Support.
Transparency print quality is poor
Try one or more of the following:
C
HECK THE TRANSPARENCIES
Use only transparencies recommended by the printer
manufacturer.
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Type setting
from the Paper menu.
2
Before sending the job to print, specify the correct type
setting:
9
•
For Windows users, specify the type from Print
Properties.
•
For Macintosh users, specify the type from the Print
dialog.
Contacting Customer Support
When you call Customer Support, describe the problem you are
experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For
more information, see the label on the inside top front cover of
the printer. The serial number is also listed on the menu settings
page.
In the U.S. or Canada, call (1-800-539-6275). For other
countries/regions, visit the Lexmark Web site at
www.lexmark.com.