Avaya 96x1 Series Notes d'application - Page 3

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2.1. Interoperability Compliance Testing

All test cases were performed manually. The following features were verified:

 Placing calls to the voicemail system. Voice messages were recorded and played back to

verify that the playback volume and recording level were good.

 Placing calls to internal extensions to verify two-way audio.

 Placing calls to the PSTN to verify two-way audio.

 Hearing ring back tone for outgoing calls.

 Toggling between handset, speakerphone, and headset.

 Using the volume control buttons on the Avaya deskphone.

 Using the mute control button on the Avaya deskphone to mute and un-mute the audio.

 Using the headset with 9620 H.323 and SIP deskphones.

For the serviceability testing, the Avaya IP deskphones and headset were restarted to verify

proper operation of the headset after the reboot was completed.

2.2. Test Results

All test cases passed with the following observation(s):

 Incoming call alert is not heard through headset, it is heard through phone.

2.3. Support

For technical support and information on Plantronics EncorePro 530/540 Headsets, contact

Plantronics Support at:

 Phone: 1-855-765-7878

1-831-426-5858 (International)

 Website:

http://www.plantronics.com/us/support/index.jsp

JAO; Reviewed:

SPOC 1/15/2015

Solution & Interoperability Test Lab Application Notes

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PlantEnc-9600