Avaya IP500 Manuel de l'utilisateur - Page 5

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Avaya IP500 Manuel de l'utilisateur
TRANSFER CALLS
FROM A PANASONIC
CORDLESS PHONE
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Note:
To avoid any confusion the "hold" button on the handset is only used when the
Panasonic is not part of a telephone system

PARKING CALLS

You are able to park a call so it can be retrieved by another extension.
The call is allowed to be parked for 5 minutes before the parked call will ring back to
your extension if it is idle.
Note: A slot ID must be assigned before following this procedure.
Feature keys can be setup to park & un-park calls.
To park a call to be picked up by any extension:
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To un-park a call from another extension:
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MUTE
To prevent the other person on the line from hearing you:
• Press MUTE button to turn on and off
INTERCOM
To initiate an internal intercom call:
• Lift Handset OR Press Speaker button OR press Headset button
• Dial extension number
To answer an Intercom call:
• Lift handset or Press Speaker or Press Headset
RING BACK REQUEST
Note: Must be activated in system programming
To request an extension to call you back when they are no longer busy:
• Dial the Extension Number
• When you hear the busy tone, Press the Soft Key for RBak
• Hang Up
• When the extension becomes free – your handset will ring.
• Lift the handset and you will be connected to that extension
V11
All manuals and user guides at all-guides.com
After taking an incoming call to place it on hold look at the screen; the word
"recall" will appear on the bottom left hand side of the telephone screen.
To place the call on hold, press the black button on the left hand side
Dial the extension number
Announce the caller
Press "off" to hang up and the call will be transferred.
Dial *37*N# - where N is the slot ID you have assigned
Inform your colleagues of the parked call & the slot ID you have assigned.
Dial *38*N# - where N is the slot ID you have assigned
Microphone for Hands free operation, also acts as mute button
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