Broadata LBC-SPH4-1H3B-EIR Manuel de l'utilisateur - Page 13

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LBC-SPH4-1HB3-EIR User's Manual
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6.0 SERVICE PROCEDURE

6.1 Replacement Policy

Standard products found defective on arrival (DOA) will be
replaced, based on availability, within 24 to 48 hours anywhere
in the U.S. Please call Customer Service at 800-214-0222 for
information.
6.2 Return/Repair Service
The LBC-SPH4-1H3B-EIR System contains no user serviceable
components. If you have a problem with your unit, please contact
the Customer Service Department. To facilitate our return/
repair processing please contact Broadata Communications,
Inc. to obtain a Return Material Authorization (RMA). Please
include the following information:
•
•
•
•
Broadata Communications, Inc.
2545 West 237th Street, Suite K
(310) 530-5958 (Facsimile)
Website: www.broadatacom.com
14
Product model number
Serial Number
Complete description of problem
Hardware installation description
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
Broadata Technical Support, (800) 214-0222