Broadata LBC-HDBT-R-48 Manuel de l'utilisateur - Page 14

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6.0 SERVICE PROCEDURE

6.1 Replacement Policy

Standard products found defective on arrival (DOA) will be
replaced, based on availability, within 24 to 48 hours anywhere
in the U.S. Please call Customer Service at 800-214-0222 for
information.
6.2 Return/Repair Service
The LBC-HDBT-T/R-48-Lite System contains no user
serviceable components. If you have a problem with your unit,
please contact the Customer Service Department. To facilitate
our return/repair processing please contact Broadata
Communications, Inc. to obtain a Return Material Authorization
(RMA). Please include the following information:
•
•
•
•
Broadata Communications, Inc.
2545 West 237th Street, Suite K
(310) 530-5958 (Facsimile)
Website: www.broadatacom.com
Broadata Technical Support, [email protected]
LBC-HDBT-T/R-48-Lite User Manual
HDBaseT HDMI Transmission w/48V PoH over 60m
TM
Product model number
Serial Number
Complete description of problem
Hardware installation description
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
15