Avaya IP Office 2402 Manuel de l'utilisateur - Page 7

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Basic Call Handling Features

When a call arrives at your phone, you hear a ringing tone and a flashing bell icon ( ) appears on the

associated call appearance display. The following describes how to use your handset to answer calls. To

answer calls using a headset, see Headset Working.

To answer an incoming call:

Do one of the following:

If you are not active on another call, answer the call by lifting your handset.

You can also press

handset/headset to speak to the caller. The phone does not have a built in microphone.

If you are active on a call already, place the active call on Hold and then answer the incoming call

(see Hold).

When making a call, the built-in speaker in your phone allows you to monitor the progress of calls

without lifting your handset.

To manually make a call:

Dial the number (remember to include the required access code (for example, 9) for an outside

line) and listen to the progress of the call.

Adjust speakerphone volume as necessary.

To change the volume use the

are eight volume levels.)

If the call is not answered, you can clear the call by pressing

When the call is answered, you must pick up the handset to speak to the called party.

To automatically make a call you can:

Automatically dial the last number that you dialed by pressing

Automatically dial a frequently used number by pressing

These numbers are allocated to your dial pad by your System Administrator.

See Overview of the Feature Key.

To clear an established call either:

Replace the handset

Press

Drop. You will hear dial tone, unless you are in 'call center mode' of working when you will

then hear silence.

5402/2402 Phone User Guide

IP Office

Speaker to listen to the incoming call, but you must use the

and

buttons. The display shows the volume level. (There

Speaker or

Redial

Feature and the relevant dial pad digit.

Drop.

Issue 2d (10th October 2005)

Page 7