Programmable Buttons
The programmable buttons enable you to access a range of IP Office system features. Some of these
features are available by default, others can only be programmed by your system administrator. Contact
your system administrator for more information.
Admin and Admin1 are two functions that enable you to program the most frequently used functions
against other feature keys. The programmable features that are available via Admin and Admin1 are:
Admin Name
Description
Acct
Account Code Entry
AD
Abbreviated Dial
Admin
Self-Administer
AutCB
Automatic Callback
CFrwd
Call Forwarding All
CPark
Call Park
CPkUp
Call Pickup
Dir
Directory
DPkUp
Directed Call Pickup
GrpPg
Group Paging
HfAns
Internal Auto-Answer
HGNS+
Set Hunt Group Night Service
Default Feature Codes
You can access a variety of system features by dialling short codes. The following table shows the default
feature codes. For a full list of your phone's default feature codes, see the IP Office 5420 User Guide.
Replace N, where shown, with an appropriate number. For example, *07*N#, where N is the extension to
which you want your calls forwarded to, when you have forwarding switched on.
Short Code
Description
*00
Cancel All Forwarding
*01
Forward Unconditional On
*02
Forward Unconditional Off
*03
Forward On Busy On
*04
Forward On Busy Off
*05
Forward On No Answer On
*06
Forward On No Answer Off
*07*N#
Forward to Number
*08
Do Not Disturb On
*09
Do Not Disturb Off
*10*N#
Do Not Disturb Exception Add
*11*N#
Do Not Disturb Exception Delete
*12*N#
Follow Me Here
*13*N#
Follow Me Here Cancel
*14*N#
Follow Me To
*17
Voicemail Collect
*18
Voicemail On
*19
Voicemail Off
*20*N#
Set Hunt Group Night Service
*21*N#
Clear Hunt Group Night Service
*29
Toggle Calls
Further information about Avaya IP Office is available from
http://www.avaya.com/ipoffice/knowledgebase.
Reference: 15-601127
Issue 1 (1 June 2006)
IP Office 5420 Quick Reference Guide
Admin Name
Description
Park
Call Park to Other Extension
Prog
Abbreviate Dial Program
SAC
Send All Calls
Spres
AD Suppress
Timer
Timer
TmDay
Time of Day
Admin1 Name
Description
Park
Park
<User>
User
<Group>
Group
Flash
Hook Flash
<Number>
Dial Preset Number
Short Code
Description
*30
Call Pick Up Any
*31
Call Pick Up Group
*32*N#
Call Pick Up Extension
*33*N#
Call Queue
*34
Hold Music
*35*N#
Extn Login
*36
Extn Logout
*37*N#
Park Call
*38*N#
Ride Call
*39
Relay On
*40
Relay Off
*41
Relay Pulse
*45*N#
Call Steal
*46
Call Steal
*47
Conference Add
*48
Voicemail Ringback On
*49
Voicemail Ringback Off
*50
Forward Hunt Group Calls On
*51
Forward Hunt Group Calls Off
*53*N#
Call Pickup Members
*57*N#
Forward On Busy Number
www.avaya.com/support
and also from
IP Office 5420 Quick Reference Guide
This guide covers the basic functionality of your IP Office 5420 phone.
For more information on your phone settings and features, see the IP Office 5420 User Guide.
The diagram below shows the main phone features:
1
Feature Buttons/Display
2
Message Waiting Lamp
3
Page Left/Right
4
Softkey
5
Messages
6
Hold
7
Transfer
8
Conference
9
Drop
10
Redial
11
Dialling Pad
12
Volume Controls
13
Mute
14
Headset
15
Speaker
16
Exit
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