Avaya IP Office 9608 Manuel de référence rapide - Page 3

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Avaya IP Office 9608 Manuel de référence rapide

Sending an Incoming Call Directly

to Voice Mail

While you are being alerted to an incoming

call, Press the displaying To VM

soft key to send an incoming call directly

to voice mail without answering,.

Ignore an Incoming Call

Press the Ignore

soft key to stop

the ringer for an incoming call.

Putting a Call on Hold

1. Press the HOLD

soft key to put

your active call on hold. The fast

blinking green LED next to the call

appearance button indicates the call is

on hold. The fast blinking green LED

next to the call appearance button

indicates the call is on hold. If you can

scroll the display using the up and

down arrow keys, the held call will

appear with a

icon.

NOTE: If you want to put an active call

on hold to answer a new one coming in,

press the slow-flashing appearance

button of the new incoming call. Your

current call is place on auto-hold.

2. To resume the call, press the call

appearance button on which the call was

held.

NOTE: Held calls can't be claimed

anywhere else except at your phone. If

you want the call to be claimed at another

extension, you must use the PARK

Page 3 of 6

buttons. The exception to this would be

those extensions that have bridged call

appearances.

Call Park

Parking a call is similar to holding a call.

However, parked calls can be retrieved by

other users on the telephone system.

1. While on your call, press an idle

Park button (labeled Park with a

1, 2, etc). The green LED of the

button adjacent to Park slot label will

go on. To reclaim the call, just press

the same Park button again. Pressing

the button also shows the parked call

details.

2. To claim a call parked by another

extension: identify the corresponding

numbered Park slot button, as you

were told by the parking user; the

associated button's red led will be lit.

Lift the handset and press the

appropriate Park slot button (labeled

Park with a 1, 2, etc) once for

information about the parked call, then

again to retrieve the call.

NOTE: Calls that you have parked will

return to your extension if they remain

parked for too long. The return delay is set

to a default of 5 minutes. The phone will

ring back to indicate the call remains

unclaimed.

Transferring a Call

IMPORTANT! To transfer a call, you must

have an available call appearance button.

1. Press the Transfer

soft key. The

call is automatically placed on hold,

indicated by the blinking green LED of the

adjacent call appearance button.

2. Dial the extension number. You can

announce the call to the target destination

when they pick up,

or...

3. Press the Complete

to blind transfer the call.

4. To pull back a transfer, press the

Cancel

soft key.

Transferring a call Direct to Voice

mail

1. Press the Transfer

soft key. The

call is automatically placed on hold,

indicated by the blinking green LED next to

the call appearance button.

2. Dial # then Dial the extension number.

Then Press the Transfer

or the Complete soft key, to finish the

transfer.

Muting a Call

1. During a call, press the Mute

button; The button lamp will light up. The

other person cannot hear you.

2. Press the Mute button again to unmute

the call.

NOTE: If a call is on mute and you switch

between the handset, headset, or

speakerphone, the mute will be turned off.

Conference Calling

1. Make a call to the first party, or answer

a call.

soft key,