Avaya IP Office 9608 Manuel d'instructions - Page 4

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Avaya IP Office 9608 Manuel d'instructions

Placing a Call on Hold

Press the Hold softkey

HOLD

(The green light next to the line button flashes when the call is holding and the hold icon appears on your display.)

Retrieving the Held Call

Press the Resume softkey to retrieve the call

To Transfer a Call

TRANSFER

Sends a call from your extension

to another extension.

Setting up a Conference Call

CONFERENCE

The Conference feature allows

you to conference you and up to

five other parties on a call.

Using the Conference Button to Add A Held Call to An Active Call

Drop the Last Person Added to the Conference Call

Press the Drop softkey. The last party connected to the conference call is dropped from the call

Activate Call Forwarding

CALL FORWARDING

Forward all of your calls to

another number

Cancel Call Forwarding

Dial [*][7][3]

To have a Call Forward button programmed on your phone, contact the UW Technology Service Center at [email protected]

Activating and Deactivating Send All Calls

SEND ALL CALLS

Immediately sends all your calls

to your voice mail box

During a call, press the Transfer softkey on the bottom of the display

(The call is automatically put on hold and the next available line becomes active)

Dial the number to which you want to transfer the call

Press the Complete softkey on the bottom of the display or the OK button to complete the transfer

(To stop the transfer and return to the caller, press the Cancel softkey or press the line appearance holding the original call.)

While on the current call, press the Conf softkey (

Dial the number of the next party

Once the next party answers, press the Join softkey or the OK button to add the new party to the call

Press the Add and repeat these steps to include additional parties on the conference call as needed (max. of six parties)

While on an active call, press the Conf softkey (or Add if you are already in a conference)

Select the call on hold that you want to add to the conference

Press the softkey below Join (

You have successfully added two calls together)

Dial [*][7][2]

When you hear dial tone, enter the 5-digit extension number where calls should be forwarded to. To forward to an

off-campus number within the Greater Seattle Area, dial 9 + area code + 7-digit number

1. Press the Send All button. A checkmark will appear next to the feature and the Send Calls icon will appear in the

top left corner of your display

2. Press Send All button again to turn this feature off

The call is automatically on hold and the next available line becomes active.)