Brother P300BT Manuel de l'utilisateur - Page 17

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7. Troubleshooting (cont)

Problem

The label is difficult to cut.

My machine does not print, or

the printed characters are not

formed correctly.

My machine powers off when I

try to print.

The tape does not feed

correctly, or the tape gets stuck

inside My machine.

I cannot print from my mobile

device.

System error.

Booting.

Transmission error.

High pressure error.

• Rotate and reset the Cutter Board. (see "Accessories").

• If the issue persists, replace the Cutter Unit.

* Do not touch the cutter blade with your hands.

• Check that the Tape Cassette has been inserted

correctly.

• If the Tape Cassette is empty, replace it.

• Check the Cassette Cover is securely closed.

• The batteries may be weak. Replace them.

• Check that the batteries are correctly inserted.

(See "2. Installing Batteries or Connecting the

AC Adapter").

• You are using an incompatible adaptor. Use only the

recommended adapter: the AD-24ES.

• Check that the end of the tape feeds under the tape

guides.

• You may have tried to use the Cutter while printing.

Do not try to cut a label while it is printing.

Check that your machine and your mobile device are

connected via Bluetooth. See "6. Pairing Your Machine

with Your Mobile Device".

Please contact Brother customer service.

In the event that Booting occurs due to the failure of

transferring the program, the system will recover if the

program is transferred again. Follow operating procedures

of the application.

To resolve the issue, contact your Brother dealer or

Brother customer service for assistance.

Data transfer from your mobile device to the machine was

interrupted. Turn the machine off, then on again, and try

sending the label from your mobile device to the machine

again.

An incompatible AC Adapter is plugged into the machine

and voltage is too high. Use ONLY the AC Adapter

(part AD-24ES).

Solution