Brother QL-810W Manuel d'installation rapide - Page 9
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Main Specifications
Product specifications
Items
Printing method
Direct thermal printing via thermal head
Interface
USB / Wireless LAN (QL-810W/820NWB) / Wired LAN (QL-820NWB only) / Bluetooth
(QL-820NWB only)
Size (W x H x D)
125.3 mm x 145 mm x 234 mm
Weight
QL-810W: Approx. 1.12 kg (without DK Rolls)
QL-820NWB: Approx. 1.16 kg (without DK Rolls)
Operating environment
Item
Operating temperature
10°C to 35°C
Operating humidity
20% to 80% (Maximum wet-bulb temperature 27°C)
Specifications
Specifications
Troubleshooting
You can correct most problems yourself. For more tips, go to your model's FAQs & Troubleshooting page
on the Brother Solutions Center at support.brother.com
Potential types of problems
Problem
The Status LED is not lit.
• Is the AC Power Cord inserted correctly?
Check that the AC Power Cord is inserted. If it is inserted correctly, try plugging it into
another electrical socket.
The printer does not print, or a printing error is
• Is the cable loose?
received.
Check that the cable is connected securely.
• Is the DK Roll installed correctly?
If not, remove the DK Roll and reinstall it.
• Is there enough roll remaining?
Check that there is enough roll remaining.
• Is the DK Roll Compartment Cover open?
Check that the DK Roll Compartment Cover is closed.
• Has a print error or transmission error occurred?
Turn the printer off and then turn it on again. If there is still a problem, contact your
Brother dealer.
• If the printer is connected via a USB hub, try connecting it directly to the computer.
If not, try connecting it to another USB Port.
A data transmission error appears on the
• Is the correct port chosen?
computer.
Check that the correct port is chosen from the [Print to the following port] list in the
[Printer Properties] dialog box.
• Is the printer in cooling mode (the Status LED is flashing in orange)?
Wait until the Status LED stops flashing and then try printing again.
Labels are jammed in the cutter.
• Contact Brother customer service.
The label is not ejected correctly after printing.
• Check that Label Output Slot is not blocked.
• Check that the DK Roll is set correctly by removing the DK Roll and reinstalling it.
• Ensure that the DK Roll Compartment Cover is closed correctly.
Cutter error
• If a cutter error occurs, keep the DK Roll Compartment Cover closed and press the
Power (
OFF automatically. After the printer is OFF, check the Label Output Slot and remove
the paper jam.
After exiting P-touch Editor Lite, how do I restart
There are three ways to restart. Perform any of the following:
the program while the printer is still on?
• Turn off the printer and then turn it back on.
• Disconnect and then reconnect the USB cable while the printer is on.
• Launch P-touch Editor Lite from My Computer.
Software Development Kit
A software development kit (SDK) is available. Visit the Brother Developer Center
(brother.com/product/dev).
The b-PAC SDK and the SDKs for mobile devices (Android, iPhone, and iPad) can be downloaded.
(The SDKs that can be downloaded are subject to change without notice.)
Solution
) Button. The cutter moves back to the normal position and turns the printer