Troubleshooting
I want to check my network devices are working properly.
Question
Is your Brother machine,
access point/router or
network hub turned on?
Where can I find Brother
machine's network settings,
such as IP address?
How can I check the link
status of Brother machine?
Can you "ping" Brother
machine from your
computer?
Is the Brother machine
connecting to the wireless
network?
I have checked and tried all
of above, however, I'm still
having problems. Is there
anything else I can do?
Interface Solution
wired/
Make sure you have confirmed all instructions in First check the following:
wireless
on page 36.
wired/
Print the Printer Settings Page. See Printing the Printer Settings Page
wireless
on page 27.
wired/
Print the Printer Settings Page and check that Ethernet Link Status or
wireless
Wireless Link Status is Link OK.
If the Link Status shows Link Down or Failed to Associate, start over
again from the First check the following: on page 36.
wired/
Ping to Brother machine from your computer using the IP address or the
wireless
node name.
Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
®
(Windows
)
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
the IP address and the Subnet Mask using the Network Connection
Repair Tool. in the Is your Brother machine assigned with an available IP
address? on page 38.
(Macintosh)
Confirm if the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in the Is your Brother
machine assigned with an available IP address? on page 38.
wired/
Print the WLAN report for confirm the state of the wireless connection. (For
wireless
how to print, see Printing the WLAN report (For HL-2270DW) on page 29.)
If there is an error code on the printed WLAN report see Troubleshooting in
the Quick Setup Guide.
wired/
See the instructions supplied with your WLAN access point/router to find the
wireless
SSID and the Network Key information and set them correctly. For details of
the SSID and the Network Key, See Is your SSID correct? and Is your
Network Key correct? in the I cannot complete the wireless network setup
configuration. on page 36.
8
®
) Confirm
41
Imprimer la page