Avocent ASK - 4000 Notes de mise à jour - Page 13
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Event time tags for UMIQ module-related events in the Avocent® Universal Management Gateway
appliance Web interface event log are not adjusted for UTC and are not displayed in sync with other Web
interface event log events.
Occasionally, the port number of a UMIQ module is not updated in the Avocent® Universal Management
Gateway appliance Web interface when moving the UMIQ module from one port or the other. The UMIQ
module may need to be completely unplugged from the appliance and server, then reattached. If DSView™
4 software is managing the appliance, the appliance would need to be resynced in DSView™ 4 software.
KVM Viewer
Please use the File/Exit menu option to close the viewer instead of clicking the X at top right to close as this
will reduce the chances for a "path blocked" failure to occur in the viewer later.
A Virtual Media session can only be connected to the most recently established KVM session. To avoid
this situation, please have only one active KVM session open.
When a KVM viewer is launched, a new tab or window is created. In Internet Explorer and Firefox, this
tab/window closes automatically. In Google Chrome, it is persistent and has to be closed manually.
On a Macintosh OS, the Virtual Media tool will crash with The Virtual Media native library cannot be loaded
error.
On a Macintosh OS, the Manual Video Adjust and Session Options do not work if the KVM session is
launched from the Web interface. They do work, however, if the KVM session is launched from the
DSView™ software.
On a Macintosh OS, when trying to access a KVM session that is in use, a user gets a blank pop-up
instead of getting a pop-up informing the user that the session is in use.
If a CAC or Smart Card reader attached to the client is disconnected and re-connected, no active KVM
sessions will recognize the reader. To get CAC or Smart Card reader functionality in the KVM session, the
session will need to be closed and re-opened.
In some instances, the KVM Viewer will incorrectly show the correct mapped status of a CAC or Smart
Card.
The KVM Viewer unexpectedly closes after changing the scaling properties on a KVM session with active
Virtual Media mapping.
Changing scaling settings in a KVM session causes a second video viewer menu to show for the same
session.
Virtual Media (Linux) - Copying files from the target to USB Drive on KVM client is slow and the file dialog
box on the target closes too early. If the file transfer dialog box is not shown, the file will still be copied. This
issue does not occur on a Windows client.
Virtual Media - Cannot map ISO file burned on a CD/DVD to a target. The ISO file can be coped to a HDD
and successfully mapped.
KVM screen re-scaled when mapping a Smart Card using the KVM Viewer in IE7. Suggested workaround
is to use Firefox 3.6 if Smart Card functionality is required.
Some USB Drives may have a very slow write transfer rate when connected to the local USB port and
using the KVM Viewer on the local port. If this is seen, please try another USB drive. Transfers using a
remote KVM Viewer are not affected.
Some portions of the KVM Viewer interface are not correctly localized for languages other than English.
Serial Targets
The bit rate for serial ports has been successfully tested at 230.4 Kbps, but there is a potential limitation
where only 115.2 Kbps may be supported. If there is a problem using 230.4 Kbps, please reconfigure the
appliance and serial target to 115.2 Kbps.
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