Craden DP9 Manuel du service d'assistance - Page 10

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Print quality is affected by many factors. The most common issues appear in the table below.

Symptom

Print not dark enough on

receipts or multipart forms.

Streaking or smearing

over printed lines.

Large gaps in printing or

sporadic light print occurs.

A row of dots is missing

Print is darker on one side

than on the other

Ribbon getting tangled in

printer

Documents being torn

PRINT QUALITY

Condition

Ribbon needs replacement

Ribbon installed incorrectly

Increase print darkness setting

Ribbon installed incorrectly

Ribbon shield is missing/damaged

Ribbon is near end of life.

Ribbon has too much ink.

Generic ribbon installed

Ribbon fabric is folded or twisted.

Ribbon installed incorrectly

Generic ribbon installed

Printhead or printing circuit is

defective (unusual).

Racked carriage shaft or

misadjusted shaft cam

Ribbon installed incorrectly

Ribbon shield is damaged

Generic ribbon installed

Ribbon shield is damaged

Remedy

Replace ribbon cartridge.

See page 5 for ribbon installation

See "DARKNESS" service

parameters on page 4

See page 5 for ribbon installation

Replace ribbon shield. (pg. 6)

Replace ribbon cartridge.

Replace with Craden ribbon

Replace ribbon cartridge.

See page 5 for ribbon installation

Replace with Craden ribbon

If unusable, initiate a service call

See page 5 for ribbon installation

Replace ribbon shield (pg. 6)

Replace with Craden ribbon

Replace ribbon shield (pg. 6)