ESD protection summary
It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all
times when servicing Dell products. In addition, it is critical that technicians keep sensitive parts separate from all insulator parts while
performing service and that they use anti-static bags for transporting sensitive components.
Transporting sensitive components
When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in
anti-static bags for safe transport.
Lifting equipment
Adhere to the following guidelines when lifting heavy weight equipment:
CAUTION:
Do not lift greater than 50 pounds. Always obtain additional resources or use a mechanical lifting device.
1
Get a firm balanced footing. Keep your feet apart for a stable base, and point your toes out.
2
Tighten stomach muscles. Abdominal muscles support your spine when you lift, offsetting the force of the load.
3
Lift with your legs, not your back.
4
Keep the load close. The closer it is to your spine, the less force it exerts on your back.
5
Keep your back upright, whether lifting or setting down the load. Do not add the weight of your body to the load. Avoid twisting your
body and back.
6
Follow the same techniques in reverse to set the load down.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and cables before turning on your
computer.
1
Connect any telephone or network cables to your computer.
CAUTION:
To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
2
Connect your computer and all attached devices to their electrical outlets.
3
Turn on your computer.
4
If required, verify that the computer works correctly by running ePSA diagnostics.
Before you begin
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