Dell E103S Manuel d'installation et d'entretien - Page 32

Parcourez en ligne ou téléchargez le pdf Manuel d'installation et d'entretien pour {nom_de_la_catégorie} Dell E103S. Dell E103S 34 pages.

● How-to videos

● Reference materials, including the Installation and Service Manual, and mechanical overview

● The system service tag to quickly access the specific hardware configuration and warranty information

● A direct link to Dell to contact technical assistance and sales teams

Steps

1. Go to www.dell.com/qrl, and navigate to your specific product or

2. Use your smart phone or tablet to scan the model-specific Quick Resource (QR) code on your system or in the Quick

Resource Locator section.

Quick Resource Locator for PowerEdge XR8000r system

Figure 23. Quick Resource Locator for PowerEdge XR8000r system

Receiving automated support with Secure Connect

Gateway (SCG)

Dell Secure Connect Gateway (SCG) is an optional Dell Services offering that automates technical support for your Dell

server, storage, and networking devices. By installing and setting up a Secure Connect Gateway (SCG) application in your IT

environment, you can receive the following benefits:

● Automated issue detection — Secure Connect Gateway (SCG) monitors your Dell devices and automatically detects

hardware issues, both proactively and predictively.

● Automated case creation — When an issue is detected, Secure Connect Gateway (SCG) automatically opens a support case

with Dell Technical Support.

● Automated diagnostic collection — Secure Connect Gateway (SCG) automatically collects system state information from

your devices and uploads it securely to Dell. This information is used by Dell Technical Support to troubleshoot the issue.

● Proactive contact — A Dell Technical Support agent contacts you about the support case and helps you resolve the issue.

The available benefits vary depending on the Dell Service entitlement purchased for your device. For more information about

Secure Connect Gateway (SCG), go to www.dell.com/secureconnectgateway.

Getting help