Dell P570 Manuel du propriétaire - Page 6

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Dell P570 Manuel du propriétaire

Registering for online support

Create an Online Support account to access support resources.
After you register, you can:
● Register your system
● Obtain product license files and software updates
● Download VxRail product documentation
● Access SolVe Online for VxRail, or download the SolVe Desktop application for hardware replacement and upgrade
procedures
● Browse the VxRail community and support information
● Link your support account for access to resources from within VxRail Manager
1. Point your Web browser to http://www.dell.com/support.
2. Click Sign In and select Create an account.
3. Fill in your first name, last name, email address, and preferred password.
4. Select whether you would like to subscribe to email updates.
5. Click Create an Account.
Support will send you a confirmation email, typically within 48 hours.

Where to go for support resources

Access support resources for your VxRail system by doing any of the following:
● In the vSphere Client, select VxRail from the menu and use the Support functions on the VxRail Dashboard.
● Point your Web browser to https://www.dell.com/support.

Using SolVe Online for VxRail procedures

Step-by-step instructions for procedures such as replacing hardware or performing system administrative tasks are available
through SolVe Online and the SolVe Desktop application.
CAUTION:
To avoid potential data loss, refer to the VxRail procedures in SolVe Online or the SolVe Desktop
application before performing any hardware replacement or upgrade activity.
Access
SolVe Online for VxRail
For more information about SolVe for VxRail, refer to
You must have an online support account to use SolVe Online.

Locating your appliance serial number

To get support for your appliance, use the VxRail appliance serial number, also called the Product Serial Number Tag (PSNT).
The PSNT is a 14-digit number used to identify individual appliances to Dell EMC support.
NOTE:
Only use the VxRail appliance serial number to contact Customer Support. Sometimes, you may need to supply the
7-digit service tag number.
The two identification tags on your appliance are located as follows:
● The VxRail appliance serial number tag — You can find the serial number (PSNT) printed on the information tag on your
physical appliance, or you can locate the PSNT using VxRail Manager.
● The service tag — You can find the service tag printed on the physical appliance.

Looking up your VxRail appliance serial number in VxRail Manager

Follow these steps to look up your VxRail appliance serial number in VxRail Manager.
1. On the main page of the vSphere Client click Hosts and Clusters in the left navigation bar.
6
Introduction
through your Web browser.
KB
000022572.