Dell PowerVault 122T LTO Manuel de l'utilisateur - Page 23
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AutoTech Service
Dell's automated technical support service AutoTech provides recorded answers to the questions most frequently asked by Dell customers about their portable and
desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the technical support service. See the contact information
for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to www.dell.com, or you can call the automated order-status service. A recording
prompts you for the information needed to locate and report on your order. See the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware. Our technical support staff use computer-
based diagnostics to provide fast, accurate answers.
To contact Dell's technical support service, see
"Before You
Call" and then see the contact information for your region.
Dell Enterprise Training and Certification
Dell Enterprise Training and Certification is available; see www.dell.com/training for more information. This service may not be offered in all locations.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip
available when you call. See the contact information for your region.
Product Information
If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone
number to call to speak to a sales specialist, see the contact information for your region.