Dell PowerVault RD1000 Manuel de l'utilisateur - Page 22

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Firmware Download Fails with Windows Server 2003

If the firmware download fails with error invalid parameter and you are using Windows Server

2003, check to ensure you have at least Service Pack 1 installed.

When attempting to eject a cartridge while connected to the Windows 2000 operating system, ensure

that any open Explorer windows are not selecting the removable device. Windows 2000 will not allow

the cartridge to be ejected when the removable drive is selected. When using the eject button, the

button will flash amber and the cartridge will not eject. When using the right-click eject function of

Explorer, an error message will be displayed indicating that the drive is in use.

If the cartridge will not eject from either the front panel button or the right-click eject function of

Explorer try closing all open Explorer windows and retry.

Slow Performance with RD1000 External and Windows 2000

USB 2.0 Drivers are not installed for any USB 2.0 controllers by default with a Windows 2000

installation. The device will operate at a slower USB 1.1 speed until the USB 2.0 drivers are

installed. To install the USB 2.0 drivers, follow the steps below:

1. Right click on the My Computer icon and select Manage

2. Select Device Manager

3. Right click on the Universal Serial Bus Controller listed in the "other devices" section

4. Select Properties

5. Select Update Driver and follow the instructions to update USB 2.0 drivers.

System Will Not Complete Boot Process with RD1000 External

Some versions of BIOS do not handle large USB removable media correctly. If your system will not

complete the boot process with the RD1000 External device attached, follow the steps below:

1. Make sure you are using the latest BIOS for your system by checking www.support.dell.com.

2. Disable USB boot in the BIOS and retry.

3. Attempt to eject the cartridge and retry boot, or boot with the RD1000 device disconnected.

4. If using a FAT32 formatted cartridge, reformatting to another file system may fix the problem.