Dell PowerVault TL4000 Informations importantes Manuel - Page 9

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Linux operating system can intermittently experience EKM GUI

window freezes

When the EKM application is running in a Linux operating system, the

EKM GUI window can intermittently freeze. There are no adverse affects

to the EKM server or host. It is recommended to exit the GUI when it is

not in use to avoid the problem. The workaround is to close the GUI

window and re-open it.

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EKM GUI display does not refresh the drive table when the user selects

Refresh Server from the Server Health Monitor tab

In order to view the updated drive list, the user must exit the EKM GUI

(close window) then re-open it and sign in.

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EKM GUI may not be capable of displaying the host IP address

There are three limitations in the current EKM GUI that prevent it from

displaying the EKM host IP address in the Server Health Monitor tab:

The host is configured with an IPV6 address; the EKM application will

not be able to display the IP address.

The EKM application is installed in a Linux system; the EKM

application displays the localhost address and not the actual active

IP port.

The user made a change to the host server IP address after the EKM is

installed. The EKM shows the address found during the initial EKM

installation.

To retrieve the actual IP address of the host system, the user must locate

the IP port address by accessing the network configuration. In a

Windows

system type ipconfig inside a command window, for a

Linux system type ifconfig.

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EKM server communication port (TCP/SSL) and library communication

port must be consistent

The EKM server is capable of communicating with the libraries via a TCP

or SSL port. More than one library can be configured to receive keys from a

single EKM. In this case, all the device libraries attached must use the

same port configuration. i.e. all libraries must communicate via the TCP

port or SSL only. Non-homogeneous communication port settings will

result in failed backup jobs (no keys provided by the EKM).

Important Information