Earthlite Ellora Salon Top Manuel de l'utilisateur - Page 19

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LIMITED LIFETIME WARRANTY

Absolute Satisfaction Return Policy

Standard stationary and lift tables may be returned within thirty (30) days for a credit on

the subtotal (excluding shipping and handling charges on the original order) less a 20%

restocking fee. Customized or upgraded stationary and lift tables are non-refundable.

All returns must provide proof of original purchase to obtain an Earthlite Return Material

Authorization (RMA), as well as be in like-new condition and in the original packaging. We

do not accept returns on any type of custom orders. Customers will be responsible for all

shipping charges.

Electric Lift Tables & Stationary Tables

Our electric lift tables and stationary tables have a lifetime warranty on the frame. Electrical

components such as the lift motor and controls have a two (2) year warranty from the original

date of purchase. If, within these two (2) years, there is a defect, malfunction or failure of the lift

motor or controls, Earthlite will replace or repair the defective component at our discretion,

shipping and labor not included. The foam and upholstery are warranted for three (3) years.

This warranty does not cover damage caused by normal wear and tear, misuse, accidents,

or neglect, which includes tears in the upholstery and damage caused by harsh chemical-

based cleaners. Warranty claims must provide proof of original purchase in order to obtain

an Earthlite Return Material Authorization (RMA). This warranty is limited to product repair

or replacement, at Earthlite's sole discretion. The customer is responsible for shipping the

product(s) back to the factory (at customer's expense) for any warranty claim. International

customers are responsible for all associated return costs (inbound and outbound), as well as

any applicable duties and taxes. Warranties are only valid for as long as the original purchaser

owns the table.

Accessories

Our accessories are warranted for one (1) year from the original date of purchase. This

warranty is limited to product repair or replacement, at Earthlite's sole discretion. Warranty

claims must provide proof of original purchase in order to obtain an Earthlite Return Material

Authorization (RMA). A product under warranty that is received with an authorized RMA,

will have a replacement sent as soon as the defective product is received and confirmed

defective by Earthlite. In the event that the product is returned and tested to show there

is no defect, Earthlite will ship the original product back to the customer, at the customer's

expense. Customer is responsible for shipping the product(s) back to the factory (at

customer's expense) for any warranty claim. Earthlite will return the warranted product,

shipping prepaid, to customers in the continental U.S. only. International customers as well

as domestic customers outside of the continental U.S. are responsible for all shipping charges

(inbound and outbound), as well as any applicable duties and taxes.