HP 200-5250 Pour commencer - Page 12

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Symptom

Cursor does not

respond to mouse

movement.

Cursor responds

slowly, moves only

vertically or

horizontally, or

does not track

smoothly.

Keyboard and mouse (wireless)

Symptom

Possible solution

●

Wireless

keyboard or

mouse does

not work or is

●

not detected.

●

Chapter 3 Troubleshooting and maintenance

Possible solution

Use the keyboard to save changes in all open programs, and then restart your computer:

Press the Alt+Tab keys simultaneously to navigate to an open program.

Press the Ctrl+S key simultaneously to save your changes in the selected program (Ctrl

+S is the keyboard shortcut for Save on most—not all—programs).

Repeat step 1 and step 2 to save changes in all open programs.

After saving changes in all open programs, press the Ctrl+Esc keys on the keyboard

simultaneously to display the Windows Start menu.

Use the arrow keys to select the Arrow button that is next to Shut Down. Select Shut

Down, and then press Enter.

After the shutdown is complete, unplug and reconnect the mouse connector to the back

of your computer, and then restart your computer.

For a mouse with a roller ball:

●

Clean the roller ball: Remove the roller ball cover from bottom of mouse (rotate it

counterclockwise), remove the ball, and clean it by using a damp, lint-free cloth (not

paper). Also clean the rollers on which the ball moves.

●

Use a mouse pad or other rough surface under the mouse.

For an optical mouse:

●

Clean the optical mouse: Gently wipe the light sensor lens on the bottom of the mouse by

using a lint-free cloth (not paper).

●

Use a mouse pad, white sheet of paper, or other less reflective surface under the mouse.

Ensure that you are using the wireless keyboard or wireless mouse within range of the receiver,

approximately 10 meters (32 feet) for normal use, and within 30 cm (12 inches) during initial

setup or for re-synchronization.

Ensure that the mouse is not in Suspend mode, which occurs after 20 minutes of inactivity.

Click the left mouse button to reactivate it.

Replace the batteries in the keyboard and mouse.

Re-synchronize the keyboard and mouse to the receiver using the following steps.

ENWW