Aquasana OptimH2O AQ-RO-3 Manuel du propriétaire - Page 14
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WHO IS COVERED
AQUASANA AND ITS SUPPLIERS, (herein collectively referred to
as "Manufacturer") warrants to the owner of the home where
the water filter is initially installed (hereinafter "Owner"). The
warranty is restricted to the water filter used in a single-family
residence in the United States of America and is void if moved
from the original installation location.
WHAT IS COVERED
This Limited Warranty covers defects in materials or workman-
ship during the limited warranty period of your of your Aqua-
sana OptimH2O
Whole House Filtration System including sub-
®
components purchased with original system (may or may not
include pre-filter, post-filter, and fittings), except as provided
below. The water filter is warranted only when it is installed,
operated and maintained in accordance with the instructions
accompanying the water filter found on Aquasana.com. A water
filter should be installed in such a manner that, if the tank or
any connection thereto should leak, the resulting flow of water
will not cause damage to the area in which it is installed. For
detailed instructions read the manual accompanying the water
filter and review drawings in the manual.
FOR HOW LONG
This warranty runs for months specified in chart below from
the date of purchase by a consumer (herinafter "Warranty
Period"). No warranty coverage will be provided if the claimant
is unable to provide proof of purchase. Water conditions and
use rates may limit the functional lifespan of your filter. This
Limited Warranty does not extend to the full estimated life
span of the filter.
WHAT AQUASANA WILL DO
1. If necessary, the Manufacturer will provide a replacement
that fulfills the remaining estimated lifespan/capacity (see
chart) of your original purchase and send it to you with
installation instructions. If industry standards, product im-
provements or product obsolescence prohibit Manufacturer
from furnishing an identical model replacement water filter
under this warranty, the Owner will be furnished with a new
water filter of comparable remaining capacity and functional-
ity; however, the Owner will be charged for the additional
value of the item(s) which Manufacturer has incorporated in
the replacement water filter.
2. Component Part – If any component part proves to Manufac-
turer's satisfaction to be defective in material or workman-
ship within the warranty period listed on the data
plate label, the Manufacturer will furnish the Owner with a
replacement for the defective part(s).
3. Return of Defective Water Filter and Component Parts – Manu-
facturer reserves the right to examine the alleged defect in the
water filter or component part(s), and it will be the Owner's
obligation to return the water filter and/or component part(s) to
the Manufacturer at the Manufacturers request.
a. When returning a water filter, it must include all component parts.
b. When returning component part(s), they must be individu-
ally tagged and identified with the water filter's model
number, date of purchase, and date of installation.
WHAT IS NOT COVERED
1. This Limited Warranty does not cover filter cartridges and
any systems that were not installed in compliance with the
instructions or that have been abused or operated incor-
rectly.
2. The Limited Warranty stated herein is in lieu of any and all
warranties, express or implied (whether written or oral),
including, but not limited to, the implied warranties of mer-
chantability and fitness for a particular purpose.
Model
EQ-OPTM Housing
EQ-OPTM Replacement Filter
Pre- and Post-Filter Housing Units
This warranty only covers the products listed in the table above. If your system includes additional components, please refer to
those components' warranties.
OptimH2O
Limited Warranty
3. Manufacturer shall not be liable for any incidental, conse-
quential, special, or contingent damages or expenses, aris-
ing, directly or indirectly, from any defect in the water filter
or the use of the water filter.
4. Manufacturer shall not be liable for any water damage aris-
ing, directly or indirectly, from any defect in the water filter
or component part(s) or from its use.
5. Manufacturer shall not be liable for any damage or product
failures caused by any of the following:
• The water filter or any of its component parts have been
subject to misuse, alteration, neglect or accident.
• The water filter has not been installed in accordance with
the applicable local plumbing and/or building code(s) and/
or regulations or in their absence.
• The water filter is not installed, operated and maintained
in accordance with the printed Manufacturer's instruc-
tions, including if the water filter has any additional
aftermarket equipment introduced into the sealed system
not approved by the manufacturer.
• The water filter is exposed to highly corrosive conditions.
• The water filter is not continuously supplied with potable water.
• The water filter is not operated within the factory cali-
brated temperature limits.
• The water filter is removed from its original installation location.
• The water filter is installed in direct sunlight or exposed to
freezing temperatures.
• The water filter or any of its component parts fail due to
iron or sediment build-up.
• Clogging due to purchaser's failure to replace the Pre-Filter
cartridge.
• Damage caused by fire, flood or acts of God.
• Damage caused by over-pressurization in the water line.
6. This warranty does not cover damage caused by the use of
parts that are not genuine Aquasana parts. This includes, but
is not limited to replacement filters, faucets, and/or diverter
valves.
7. Except when specifically prohibited by the applicable state
law, the Owner, and not the Manufacturer, shall be liable
for and shall pay for all charges for labor or other expenses
incurred in the removal, repair or replacement of the water
filter or any component part(s) claimed to be defective or any
expense incurred to remedy any defect in the product. Such
charges may include, but are not necessarily limited to:
a. All freight, shipping, handling and delivery costs of forward-
ing a new water filter or replacement part(s) to the owner.
b. All costs necessary or incidental in removing the defective
water filter or component part(s) and installing a new
water filter or component part(s).
c. Any material required to complete, and/or permits re-
quired for, installation of a new water filter or replacement
part(s), and
d. All costs necessary or incidental in returning the water
filter or component part(s) to a location designated by the
manufacturer.
HOW TO GET SERVICE
To receive service under this Warranty, you must contact
Aquasana (A. O. Smith Water Treatment (North America), Inc.)
at 1-866-662-6885 or [email protected] within the War-
ranty Period to describe the problem to a customer service rep-
resentative who will verify that the product is under warranty
and determine whether a part or the system will be replaced
and whether you must send back the unit. You will be required
to provide proof of purchase and proof of proper installation.
OptimH2O
System Warranty Coverage
®
Lifespan/Capacity
5 years
1 year / 100,000 gallons
12 months
Water Filter
®