Panasonic WV-SC385 Manuel d'installation - Page 32

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Symptom

Cannot access the camera.

No live image is displayed.

• Are you accessing the wrong IP address?

Check the connection as follows

With the Windows command prompt,

> ping "IP address of the camera"

If there is reply from the camera, the connection is normal.

If not, proceed either of the following.

• Reboot the camera and change the IP address by using the

Panasonic IP setup software within 20 minutes after the

restart.

• Reboot the camera while holding the [INITIAL SET] button on

the camera. The camera will be initialized and the IP address

will return to the default setting "192.168.0.10".After the cam-

era is initialized, access the camera and set the IP address

again. (When the camera is initialized, all the settings of the

camera previously configured on the setup menus will be ini-

tialized.)

• Are the IP addresses (local addresses) of the different classes used

for the PC and the camera?

The addresses (local addresses) of the same class must be set for

the PC and the camera to be used in the same network. Change

the IP address by using the "Panasonic IP setting" software. Then,

access the camera again.

• Is the viewer software installed on the PC?

Install the viewer software on a PC. (☞ Page 28 "Check camera

images on a PC")

Cause/solution

Reference

pages

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