3Com 2126-G - Baseline Switch Manuel de l'utilisateur - Page 7
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may find the following booklet prepared by the Federal
Communications Commission helpful:
How to Identify and Resolve Radio-TV Interference Problems
This booklet is available from the U.S. Government Printing
Office, Washington,
DC 20402, Stock No. 004-000-00345-4.
In order to meet FCC emissions limits, this equipment must be
used only with cables which comply with IEEE 802.3.
CE Statement (Europe)
This product complies with the European Low Voltage Directive
73/23/EEC and ETIC Directive 89/336/EEC as amended by
European Directive 93/68/EEC/.
O
BTAINING
Register Your Product to Gain Service Benefits
To take advantage of warranty and other service benefits, you
must first register your product at
http://eSupport.3com.com/. 3Com eSupport services are
based on accounts that you create or have authorization to
access. First time users must apply for a user name and password
that provides access to a number of eSupport features including
Product Registration, Repair Services, and Service Request.
Purchase Value-Added Services
To enhance response times or extend warranty benefits, contact
3Com or your authorized 3Com reseller. Value-added services
can include 24x7 telephone technical support, software
upgrades, onsite assistance or advance hardware replacement.
Experienced engineers are available to manage your installation
with minimal disruption to your network. Expert assessment and
implementation services are offered to fill resource gaps and
ensure the success of your networking projects. More
information on 3Com Extended Warranty and Professional
Services is available at http://www.3com.com/
Contact your authorized 3Com reseller or 3Com for additional
product and support information.
Troubleshoot Online
You will find support tools posted on the 3Com Web site at
http://www.3com.com/
3Com Knowledgebase helps you troubleshoot 3Com
products. This query-based interactive tool is located at
http://knowledgebase.3com.com and contains
thousands of technical solutions written by 3Com support
engineers.
Connection Assistant helps you install, configure and
troubleshoot 3Com desktop and server NICs, wireless cards
and Bluetooth devices. This diagnostic software is located
at:
http://www.3com.com/prodforms/software/conne
ction_assistant/ca_thankyou.html
Access Software Downloads
Software Updates are the bug fix / maintenance releases
for the version of software initially purchased with the
product. In order to access these Software Updates you
must first register your product on the 3Com Web site at
http://eSupport.3com.com/.
First time users will need to apply for a user name and pass-
word. A link to software downloads can be found at
S
UPPORT FOR
CSA Statement
This Class A digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
VCCI Statement
Y
P
OUR
RODUCT
http://eSupport.3com.com/, or under the Product
Support heading at http://www.3com.com/
Software Upgrades are the software releases that follow
the software version included with your original product. In
order to access upgrades and related documentation you
must first purchase a service contract from 3Com or your
reseller.
Contact Us
3Com offers telephone, e-mail and internet access to technical
support and repair services. To access these services for your
region, use the appropriate telephone number, URL or e-mail
address from the list below. You will find a current directory of
support telephone numbers posted on the 3Com Web site at
http://csoweb4.3com.com/contactus/
Telephone Technical Support and Repair
To obtain telephone support as part of your warranty and other
service benefits, you must first register your product at
http://eSupport.3com.com/
When you contact 3Com for assistance, please have the
following information ready:
Product model name, part number, and serial number
A list of system hardware and software, including revision
level
Diagnostic error messages
Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first
obtain a return authorization number (RMA). Products sent to
3Com, without authorization numbers clearly marked on the
outside of the package, will be returned to the sender
unopened, at the sender's expense. If your product is registered
and under warranty, you can obtain an RMA number online at
http://eSupport.3com.com/. First time users will need to
apply for a user name and password.
Telephone numbers are correct at the time of publication. Find a
current directory of support telephone numbers posted on the
3Com Web site at
http://csoweb4.3com.com/contactus/
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