Arcadian Networks V384 Manuel de l'utilisateur - Page 13

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5 P

ROBLEM

If you encounter problems with your modem, try the following steps.

Check for damage to the external modem casing during shipping or

installation. If you see visible damage, the modem may need replacement.

Verify that the 9-Volt modem power supply jack is connected to the

modem POWER connector on the rear of the modem, and that the modem

power supply is connected to a known-good AC power outlet.

Verify that the RF coaxial cable is connected properly to the modem

CABLE connector.

Verify that the modem LAN LED is illuminated and that the LAN cable

is connected to a working Ethernet network port on the PC.

Following are further steps you can take to identify and correct modem

problems.

ROUBLESHOOTING

Problem Description

The LEDs do not light

up.

Possible Cause

Potential

Resolutions

• The DC plug

1. Check the

connection of the

may not be installed

power supply.

correctly.

Check the wall

• The power

outlet with a

supply may not be

working lamp to

connected to an

see if there is

active AC power

current.

outlet.

2. Test the power

• The power

supply using

supply may be

another modem.

faulty.

3. Replace the

power supply if

necessary.