Sharp AL-1035-WH A Manuel d'utilisation - Page 41

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Problem

Unable to scan the image.

Scanner transfer speed is slow.

Cause and solution

If scanning is disabled, shut down your computer, turn off

the machine power switch, and unplug the machine

power cord. Then, restart your computer, restore power to

the machine, and try scanning again. If scanning is still

disabled, check the following items.

Your application is not TWAIN compliant.

→ If your application is not TWAIN compliant, you can not scan.

Make sure that your application is TWAIN compliant.

You have not selected the scanner driver of the machine

in your application.

→ Make sure that the machine's scanner driver is selected in your

TWAIN-compliant application.

You have not specified all the scanning preferences

appropriately.

→ Scanning a file with large area at high resolution results in a large

quantity of data and a prolonged scanning time. The scanning

preferences should be set appropriately for the type of original to

be scanned, i.e., Newspaper, Magazine, Catalogue.

There is not enough machine memory.

→ The scan resolution will vary depending on the scanning area and

how much memory in the machine is free.

Your computer does not meet the system requirements

for the USB 2.0 interface (Hi-Speed mode).

→ See "System requirements for USB 2.0 (Hi-Speed mode)" in

Chapter 1 to configure your system as required for USB 2.0, and

check if "Hi-Speed" is set.

TROUBLESHOOTING

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