Sharp AR-203E X Manuel en ligne - Page 34

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Unable to Scan the Image

If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power

source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.

CHECK 1

Is your application compliant to TWAIN?

If you are using Windows 98/Me/2000 and your

application is not TWAIN compliant, the application

cannot acquire images. Use an application that is

TWAIN compliant, such as the included Sharpdesk.

CHECK 2

Have you selected the scanner driver of this

unit on your application?

Make sure that the "SHARP MFP TWAIN S" or "WIA-

SHARP AR-xxxx" is selected on your application.

Reference:

Scanning an Image from a TWAIN-

Compliant Application

CHECK 3

Have you specified all scanning preferences

appropriately?

Setting a large area with full color together with a high

resolution setting, makes the data size large, resulting in

extended scanning times. It is recommended to set the

scanning preferences depending on the type of original

to be scanned, i.e., Web Pages (monitor), Photo, FAX,

or OCR.

CHECK 4

Is there enough computer memory?

Your computer may not have enough available memory

to hold the document you want to scan. Lower the scan

resolution.

CHECK 5

Has the specified period of program timeout

already elapsed?

Neither printing nor scanning jobs can be sent to the

unit from your computer during the specified period of

program timeout after copying.

To send a scanning job immediately, press the clear key

twice, ONLINE key or SCAN key on the unit.

Reference:

For more detail, refer to "USER

PROGRAMS" in the Operation Manual.

CHECK 6

Are you trying to scan multiple originals in the

SPF at once?

When multiple originals are loaded in the SPF, it

depends on your application whether only one original

can be scanned in a single operation, or whether

multiple originals can be scanned. Check which is

possible in your application. (Sharpdesk allows multiple

originals to be scanned in a single operation.)

CHECK 7

Does your computer's operating system

support the scanner driver?

The operating systems that support the unit's scanner

driver are Windows 98/Me/2000/XP/Vista.

CHECK 8

Are you using an appropriate interface?

Make sure that the cable is connected securely to the

USB connector on your computer and the unit.

CHECK 9

Have the scanner driver and Button Manager

been installed properly?

If normal scanning still cannot be performed even after

confirming the items on the above check list, delete the

software and then reinstall it.

Reference:

Uninstalling the Software

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