Sharp DX-2500N Manuel de configuration du logiciel - Page 40

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TROUBLESHOOTING

WHEN INSTALLATION WAS NOT

SUCCESSFUL

This section provides solutions to possible installation problems. See the following table of contents to locate the

appropriate page for your question or problem.

• The software cannot be installed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

• The machine is not detected (when connected to a network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

• The plug and play screen does not appear (USB connection in Windows). . . . . . . . . . . . . . . . . . . . . . 39

• The printer driver is not installed correctly by plug and play (USB connection in Windows). . . . . . . . . 39

Problem

The software cannot

be installed.

The machine is not

detected (when

connected to a

network).

Point to check

Is there sufficient free space on your

hard drive?

Are you using an operating system that

is not supported?

Is the IP address of the machine

configured?

Is your computer connected to the same

network as the machine?

Solution

Delete any unneeded files and applications to increase

free space on your hard drive.

Make sure that the software can run on your operating

system.

If the IP address of the machine is not configured, the

machine will not be detected. Make sure that the IP

address is configured correctly in "Network Settings" in

the machine's system settings (administrator).

➞ System Settings (Administrator) > "Network Settings"

Windows:

If the machine and your computer are not connected

to the same local area network, the machine will not

be detected. If the two are connected to different

sub-networks, click the [Specify condition] button and

enter the machine's name (host name) or IP address

to search for the machine.

Macintosh:

If multiple AppleTalk zones exist, select the zone to

which the machine is connected from the menu.