Samsung 5 Series Manuel de l'utilisateur - Page 16

Imprimer la page

Samsung 5 Series Manuel de l'utilisateur

08. Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Also, review the

Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, visit www.samsung.com/

support or call Samsung Customer Service.

Issues

Flickering and Dimming

Component Connections /

Screen Color

Screen Brightness

Unwanted Powering Off

Trouble Powering On

Stand Assembly

Cannot Find a Channel

Solutions and Explanations

If your Samsung Television is flickering or dimming sporadically, you may need to disable some of

the energy efficiency features.

Disable

(

Energy Saving

System

) and check again.

Solution

Energy Saving

If you find that the color on your Samsung television screen is not correct or the black and white

colors are off, run a Self Diagnosis Picture Test (

If the picture problem is caused by the TV, the problem should be visible in the Picture Test. If the

problem is not visible, next confirm that the TV's video input ports are connected to the correct

external video device output ports and that none of the connections are loose. Finally, if possible,

test your external video devices by connecting them to another TV.

If you find that the colors on your Samsung TV are correct but just a little too dark or bright, try

adjusting the following settings first.

Navigate to

and adjust

Picture

Backlight

other picture quality adjustment settings.

If your Samsung TV appears to turn off by itself, try disabling some of the TV's energy efficiency

and automatic off features. Check if

automatically turns off the TV after an amount of time that you select. If the

Sleep Timer

has not been enabled, see if

Timer

Off

) or

Auto Power Off

(

System

turns off the TV if no signal has been received by the TV for a specified period time.

Off

turns off the TV if there has been no user input in four hours.

Off

When the TV is turned on, the remote control receiver flashes 5 times before the screen turns on.

If you find that you are having problems powering on your Samsung television, there are a number

of things to check before calling the service department.

If the power cord is connected properly and the remote control is operating normally, the problem

might be with the antenna cable connection or the cable/satellite box not being turned on. Check

the antenna connection or turn on the cable/satellite box.

If you have any trouble assembling the stand, review the stand assembly instruction in the Quick

Start Guide.

Re-run

(Go to

Setup

System

Broadcasting

Auto Program

Auto Tuning

English - 16

) and/or

Eco Solution

Eco Sensor

Support

Self Diagnosis

Contrast

Brightness

Sharpness

(

Sleep Timer

System

Time

(

No Signal Power Off

System

Eco Solution

Auto Power Off

) has been enabled.

) or run

Setup

Auto Program

(

Energy Saving

System

Eco

Picture Test

and

Color

Tint (G/R)

) has been enabled.

Sleep Timer

Sleep

Eco Solution

No Signal Power

Auto Power

. (Go to

Auto Tuning