Cisco 7912 Manuel du téléphone - Page 22

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• When you have multiple calls on one line, the active call always appears at the top of the LCD.

Held calls appear below.

• You can put up to six calls on hold, depending on how many calls are configured for your line. If

you need more calls configured for your line, ask your phone support team.

Transferring a Connected Call

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

If you want to...

Transfer a call without

talking to the transfer

recipient

Talk to the transfer

recipient before transferring

a call ("consult transfer")

Transfer two current calls

to each other ("direct

transfer")

You cannot transfer a call that is on hold. Press the Hold button to release a selected call from

Tip

hold, then transfer it.

Conference calling allows three or more parties to participate in a call simultaneously. Your

Cisco IP Phone can support several types of conference calls depending on your needs and your

phone's configuration. The following conference softkeys may be available on your phone:

• Confrn—use this softkey to establish standard conferences (3-16 particpants) by calling each

particpant individually. Standard (or "ad hoc") conference calling is a default feature available on

most phones.

• Join—use this softkey to establish a standard conference (3-16 participants) among several current

calls on a single line. Standard (or "ad hoc") conference calling is a default feature available on

most phones.

Then...

During a connected call, press Trnsfer and enter the target number.

When you hear the call ringing, press Trnsfer again.

Press Trnsfer and enter the target number. Wait for the transfer

recipient to answer. If the recipient accepts the transferred call, press

Trnsfer again. If the recipient refuses the call, press the Hold button to

return to the original call.

Choose the first call you want to select and press more > Select. Repeat

for the second call. From one of the selected calls, press more > DirTrfr.

The two calls connect to each other and drop you from the call. If you

want to stay on the line with the callers, use Join to create a conference

instead. For details, see the "Making Conference Calls" section on

page 16.

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