Cisco 7961 Manuel de l'utilisateur - Page 4

Understanding Lines vs. Calls

Another key concept is differentiating lines and calls. It is sometimes easy to confuse

lines and calls on your phone. Your phone has a limited number of phone lines

programmed on it. Each phone line can handle multiple calls.

Lines

The Cisco IP Phone 7961 supports up to six lines. The number of lines available

on your phone depends on how your system administrator has configured your

phone's programmable buttons. To see how many lines you have, look at the line

area of your phone screen. You have as many lines as you have phone

numbers.

Calls

Each line can support multiple calls. Therefore, you might find yourself handling

several calls on one phone line. The default configuration is four calls per line

with a busy trigger of two calls. This means that if you have two active calls,

the next incoming call will trigger the Call Forward – Busy setting and forward the

call to the programmed destination, normally to voicemail.

Martinez Unified School District

Phone and Voicemail Users Guide for Cisco 7961 Phones