Cisco 8851 Manuel - Page 16

Additional Help and Information

Procedure

Press any key to turn on the phone.

Additional Help and Information

If you have questions about the functions available on your phone, contact your administrator.

The Cisco website (https://www.cisco.com) contains more information about the phones and call control

systems.

Accessibility Features

Cisco IP Phones provide accessibility features for the vision impaired, the blind, and the hearing and mobility

impaired.

You can also find more information about accessibility at this Cisco website:

http://www.cisco.com/web/about/responsibility/accessibility/index.html

Troubleshooting

You may experience issues related to the following scenarios:

• Your phone cannot communicate with the call control system.

• The call control system has communication or internal problems.

• Your phone has internal problems.

If you experience problems, your administrator can help troubleshoot the root cause of the problem.

Find Information About Your Phone

Your administrator may ask for information about your phone. This information uniquely identifies the phone

for troubleshooting purposes.

Procedure

Press Exit.

View the Customization State on the Phone

After the RC download from the EDOS server completes, you can view the customization state of a phone

on the LCD UI.

Here are the descriptions of the remote customization states:

• Open—The phone has booted for the first time and is not configured.

Cisco IP Phone 8800 Series Multiplatform Phones User Guide

Your Phone