Cisco Small Business Pro SPA 504G Manuel d'installation et d'utilisation - Page 19

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Parking a call

Answer a call on your phone

Put the call on hold by pressing the hold soft key on your handset

The caller will either hear music if you have selected the Music on Hold option for

the particular phone or they will hear a message requesting them to "Please wait

while your call is being transferred".

Dial service code *83 and press any dial key or press the park soft key.

You will then hear a message "The caller has been parked at extension XXX"

The call has now been parked and the phone can be used to make or receive other

calls.

Retrieving a parked call

From any other Company phone dial service code *84XXX where XXX is the

extension the call was parked to and then press any dial key.

Initially a line busy tone will be heard followed a few seconds later by a ringing

tone that should be answered by pressing the answer soft key on your handset.

Fault messages

If no call can be found to park after dialling *83 or pressing the call park soft key

you will get a message "There are no valid calls to park".

If the wrong extension (XXX) number is keyed with *84 you will get a message

"Unable to find a valid call to pick up".

Call History

You can access a partial history of calls made, received or missed without going to

your account on the portal website as the phone stores a list of the last 60 calls in

each category.

To access the phones Calls History press the Setup button

and scroll to the

type of call you would like to review – Redial List, Answered Calls or Missed Calls.

Press select and the LCD display shows a list of recently dialled numbers followed

by the date and time the number was called and its duration. Scroll down to the

required number and press any dial key. Alternatively you can delete the entry,

edit the number or save it in your local phone address book. Choosing this latter

option will prompt you to enter a name under which the number will be stored.

Pressing cancel will return you to the inactive state.

You can have a different ring tone for each line of your phone. To change the ring

tone press the Setup button

The LCD display shows the lines (they are

shown as Ext 1 to 4) and the name of the current ring tone. Scroll down to the

required line number and press the change soft key. You will then be shown a list

of alternative ring tones that you can scroll over. You can listen to them by

pressing the play soft key and, if appropriate, you can then select one to replace

the current tone.

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