Cisco 7841 Utilisation - Page 4

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Cisco 7841 Utilisation
Forward All Calls to Your Voice Mail
1. Press the Fwd All softkey followed by the Messages
The phone screen will say "Forwarded to Voicemail."
2. Press the Fwd Off softkey to cancel.
Forward All Calls to Another Extension or Number
1. Press the Fwd All softkey and dial the number or extension.
Enter the number exactly as you would dial it.
For example, enter 9 and 1 followed by the area code and number if the
number is external and long distance.
The phone screen will say "To followed by the number."
Your primary line button will display a call forward icon.
Cancel Call Forwarding
1. Press the Forward Off softkey.
Blind Transfer
1. Inform the caller that you are placing them on hold, then press the
Transfer
button.
The caller is placed on hold and may hear hold music.
2. Dial the transfer recipient's number or extension and press the Transfer
button again to complete the transfer.
Consult Transfer
1. Inform the caller that you are placing them on hold, then press the
Transfer
button.
The caller is placed on hold and may hear hold music.
2. Dial the target number or extension and wait for the transfer recipient to
answer.
3. If the transfer recipient accepts the call, press the Transfer
again to complete the transfer.
Or
If the transfer recipient does not accept the call, wait for the transfer
recipient to hang up and press the Resume softkey to reconnect with the
caller.
Transfer a Connected Call to Someone's Voice Mail
1. Press the Transfer
button followed by the
2. Enter the recipient's extension and press the Transfer
Set the Ring Tone
1. Press the Applications
2. Press 1 to select Ringtone.
3. Press an arrow button on the Navigation Cluster and Select button to
highlight a ringtone and press the Play softkey to hear the ringtone.
4. Repeat steps 3 above until you find the desired ringtone.
5. Press the Set softkey.
6. Press the Applications
screen.
button.
*
(star) key.
button and press 2 to select Preferences.
button to return to the main phone
Create a Conference Call (Call each Participant)
1. Call your first participant.
2. Inform the participant that you are placing them on hold and press the
Conference
Your first participant is placed on hold.
3. Call the next participant and wait for the party to answer.
Your first participant is on hold; therefore you can have a private conversation
with the second participant before you join him/her into the conference call.
4. Press the Conference
ference call.
5. To add additional participants, repeat steps 2 through 4 above.
Each time you press the Conference button, the current conference partici-
pants are placed on hold; therefore you can speak privately with each partici-
pant before you join them into the conference call.
You can have a maximum of 8 participants on a conference call.
Create a Conference Call (Join Active Calls)
1. Start with two active calls; one connected and the other on hold.
3. Press the Conference
sion
button (the line button of the call that is on hold).
View a list of Conference Call Participants
1. During a conference call, press the
softkey.
Participants are listed in the order in which they joined the conference with
the most recent participants on top.
The initiator of the conference appears at the bottom of the list with an
asterisk next to his/her name.
You can have a maximum of 8 participants on a conference call.
2. Press the Update softkey to determine if any participants are no longer
on the conference call.
button
3. Press the Back
Remove a Participant From a Conference Call
1. During a conference call, press the
softkey.
Use the Navigation Cluster and Select button to select the participant and
2.
press the Remove softkey.
You must initiate a conference call in order to remove participants.
button.
Anyone on a conference call can hang up at any time without disrupting the
connection of the remaining parties.
You can have a maximum of 8 participants on a conference call.
You can press the Swap softkey to toggle between conference call and the
other connected call before you add a participant.
4
button.
button to add the participant to your con-
Button, then press the pulsing green Ses-
...more
softkey then press the Details
button to return to the main phone screen.
softkey then press the Details
...more
Using Your Cisco IP Phone 7841