Cisco UCS E Series Manuel de dépannage - Page 22

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Storage Troubleshooting

NAME: "Unknown on Slot 4", DESCR: "Unknown"

PID: UCS-E140D-M1/K9

This problem occurs if you installed an unsupported version of Cisco IOS software. The supported Cisco IOS

software version on E-Series Servers is 15.2(4)M and later versions. For details, see the "Verifying the Router,

E-Series Server, and Cisco IOS Software Version Compatibility" section in the getting started guide for the

version of the CIMC that you are using. The getting started guides are available at:

en/us/support/servers-unified-computing/ucs-e-series-servers/products-installation-guides-list.html

RAID Operation is Stuck

This section is applicable to E-Series Servers and the SM E-Series NCE. This section is not applicable to

Note

the EHWIC E-Series NCE.

Symptom—After the rebuild, reconstruction, and consistency checks trigger, the RAID operation does not

proceed and remains at 0%, and the elapsed time displays 0 seconds.

This problem occurs because RAID operations rely on the memory of the host operating system to function

properly. To resolve this problem, verify if the operating system has booted. If it has not booted, boot the

operating system.

No Drives Available to Configure RAID

This section is applicable to E-Series Servers and the SM E-Series NCE. This section is not applicable to

Note

the EHWIC E-Series NCE.

Symptom—When you click Create to configure RAID, you notice that no drives are available in the Select

Drives area.

To resolve this problem, make sure that the state of the drive is unconfigured good. See "Changing the Physical

Drive State" section in the configuration guides for the version of the CIMC that you are using.

The configuration guides are available at:

ucs-e-series-servers/products-installation-and-configuration-guides-list.html

RAID Array Disappeared From the CIMC GUI

This section is applicable to E-Series Servers and the SM E-Series NCE. This section is not applicable to

Note

the EHWIC E-Series NCE.

Symptom—CIMC GUI does not show the RAID array that was originally present in the system.

This problem can occur if during bootup, at LSI OpROM, you concurrently entered wrong or empty pass

phrase three times. Because of the "BIOS Continue on Error" feature, the booting process continues, but the

drives cannot be accessed.

To resolve this problem, do the following:

1 Reboot the system, and then enter the correct pass phrase.

2 From LSI WebBIOS, configure the new pass phrase or remove security.

Troubleshooting Guide for Cisco UCS E-Series Servers and the Cisco UCS E-Series Network Compute Engine

, VID: V00 , SN: FOC16161F5E

http://www.cisco.com/c/en/us/support/servers-unified-computing/

Overview

http://www.cisco.com/c/