Digium D50 Manuel rapide

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Welcome to the Digium D50 IP Phone

DIALING CALLS

Pick up the handset, or press a line key and dial a number. Or, dial a

number and press the Dial softkey.

You can also use Contacts or Call Log to find the number you want, then

press the Dial softkey. If you use Contacts, you can dial a coworker's

Voicemail.

RECEIVING CALLS

Pick up the handset, or press a softkey: Answer, Ignore, Transfer, or

Send VM. Ignore makes the call stop ringing but uses your Call Rules.

Transfer lets you transfer the call. Send VM sends the call to your

voicemail regardless of your Call Rules.

REDIAL

Press the Redial button to redial the last call you made. (If you have

multiple lines, Redial automatically uses the correct line.)

HOLD

During a call, press Hold. The line key flashes red. Press either the flashing

line key or the Resume softkey to resume the call.

TRANSFER

• ASSISTED–During a call, press the Transfer button. Enter a

number or press the Contacts softkey to find a number. Press the

Dial softkey. When someone answers, inform them of the call

to be transferred. Press the Transfer softkey, and the transfer is

completed.

•

(blind) –During a call, press the Transfer button.

UNASSISTED

Enter a number or press the Contacts softkey to find a number.

Press the Transfer softkey, and the transfer is completed.

•

TRANSFER TO

VOICEMAIL–If you used Contacts for a transfer,

you can press the Transfer VM softkey instead of Transfer. That

transfers the call to that contact's voicemail.

CONFERENCE (3-WAY CALLS)

During a call, press either the Conf button or Conference softkey. Dial

the third participant's number, or use Contacts. Press the Conference

softkey to connect all participants. To split a conference into separate

calls with each participant, press the Split softkey and select the

participant to drop from the call.

PARK

During a call, press the Park softkey. Then you or a coworker can answer

the call from any Switchvox phone by either dialing that Parking extension

or by pressing the Parked Calls softkey and answering the call. From the

idle screen: press the More... softkey, then Parked Calls.

RECORD

During a call, press the Record softkey to begin recording. Press Stop

Record when you are done. Recordings are in your voicemail mailbox.

SOFTKEYS

HEADSET

SPEAKER

MUTE

NUMERIC KEYPAD

VOLUME CONTROL

CONTACTS

Contacts are used for rapid dialing, and for finding detailed information

about someone. You can use Contacts from within Transfer, Conference,

and Forward voicemail. To see the Detail page for a contact, press the

Show softkey in a list of contacts. Details include the person's Status.

Your contacts can also define your unused Line Keys and Rapid Dial Keys.

Use the Web User Suite (Features > Phonebooks > Phonbook Options) to

define those Keys. The first 40 people on your Rapid Dial automatically

display Status information.

VOICEMAIL (MSGS)

Press the Msgs button to display your Voicemail INBOX. Any message

with an asterisk (*) has not been played. To listen to a message, select it

and press the Play softkey.

STATUS

Press the Status softkey to change your status. Do Not Disturb sends

incoming calls to your voicemail (and declines queue calls). Your

coworkers see your Status on their phone or Switchboard. You can use

Call Rules to manage incoming calls based on different Status Options.

INFO

Press the Info button followed by a rapid dial key or a line key to display

a detail page for that key.

The Menu application lists options that are mostly for the Switchvox

administrator. Most likely, you will not need to use the Menu.

MAIN DISPLAY

RAPID

DIAL

DISPLAY

Msgs

Transfer

Conf

Redial

Hold

Info

ADDITIONAL FEATURES

INTERCOM

On a contact's detail page, you may see the Intercom softkey if the

contact is not on the phone. Press it to talk through that contact's

phone speaker.

MONITOR, WHISPER, BARGE

On a contact's detail page, you may see the Monitor softkey

(use More... to scroll through softkeys). Press it to monitor that

person's active call. You can only monitor if the contact is on the

phone. To whisper into the call, press 5 (only the contact can hear

you). To barge into the call, press 6 (both parties can hear you).

CONFERENCING

To conference with more than 3 people, dial the conference

extension indicated here, press your conference room number,

then press #. Your coworkers and external callers can join your

conference the same way that you do.

Conference Extension:_________ My Conference Room # _______

QUEUES

Use this app to log into and out of call queues, and see queue details.

See your Switchvox Web User Suite to manage these and other

Switchvox features (Call Rules, Ringtones, Status Options, and more).

http://____________________________________________

Your features may vary, based on permissions assigned by the Switchvox administrator

MESSAGE WAITING

INDICATOR

LINE KEYS

RAPID DIAL KEYS

Use the Web User Suite

to define unused Line

Keys and Rapid Dial

Keys, and print a

paper strip

Features > Phonebooks >

Phonebook Options

DIRECTIONAL KEYS

FEATURE BUTTONS