Crowcon Clip+ Manuel d'installation et d'utilisation - Page 12

Parcourez en ligne ou téléchargez le pdf Manuel d'installation et d'utilisation pour {nom_de_la_catégorie} Crowcon Clip+. Crowcon Clip+ 15 pages. Fixed life single gas monitor

Imprimer la page

Warranty Procedure

To facilitate efficient processing of any claim, contact your local Crowcon agent/distributor, a Crowcon
regional office or our global customer support team (English working language) on +44 (0)1235 557711
or [email protected] to obtain a returns form for identification and traceability purposes.
This form may be downloaded from our website 'crowconsupport.com' and requires the following
information:
• Your company name, contact name, phone number and email address.
• Description and quantity of goods being returned, including any accessories.
• Instrument serial number(s).
• Reason for return.
Products will not be accepted for warranty without a Crowcon Returns Number (CRN). It is essential
that the address label is securely attached to the outer packaging of the returned goods. The guarantee
will be rendered invalid if the instrument is found to have been altered, incorrectly stored, modified,
dismantled, tampered with, or has not used Crowcon spares for replacement parts including sensors)
or has been serviced or repaired by any party not authorised and certified by Crowcon to do so. The
warranty does not cover misuse or abuse of the unit including use outside of specified limits.

8.2. Warranty Disclaimer

Crowcon accept no liability for consequential or indirect loss or damage howsoever arising (including
any loss or damage arising out of the use of the instrument) and all liability in respect of any third party
is expressly excluded. This warranty does not cover the accuracy of the calibration of the unit or the
cosmetic finish of the product. The unit must be maintained in accordance with the instructions in this
manual. The warranty on replacement consumable items supplied under warranty to replace faulty
items, will be limited to the unexpired warranty of the original supplied item. Crowcon reserves the right
to determine a reduced warranty period, or decline a warranty period for any sensor supplied for use in
an environment or for an application known to carry risk of degradation or damage to the sensor. Our
liability in respect of defective equipment shall be limited to the obligations set out in the guarantee and
any extended warranty, condition or statement, express or implied statutory or otherwise as to the
merchantable quality of our equipment or its fitness for any particular purpose is excluded except as
prohibited by statute. This guarantee shall not affect a customer's statutory rights.
Crowcon reserves the right to apply a handling and carriage charge whereby units returned as faulty,
are found to require only normal calibration or servicing, which the customer then declines to proceed
with.
For warranty and technical support enquiries please contact:
Customer Support
Tel: +44 (0) 1235 557711
Fax: +44 (0) 1235 557722
Issue 4 – December 2016
Page 11