Motorola MT7711 Manuel de démarrage rapide - Page 11
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What if I'm getting Internet service but my speed is disappointing?
Be sure you know what speed you're paying for.
Check the speed with a computer plugged into the modem. Use one
of the tools found when you search the phrase: broadband speed test.
If you get good speed when a computer's plugged into the modem,
you may have a wireless problem. In that case, please re-read the
wireless router section.
Some video streaming services get bottlenecked, especially at busy
times like after dinner. See whether you have the speed problem at
less busy times.
Try connecting your MT7711 nearer to where the coaxial cable
comes into your home. This lets you see whether your home's cabling
is a problem.
If you're using a splitter with your MT7711, try the MT7711 without
the splitter to see if that helps. If it does, you may need to get a better
splitter.
What if I'm told that my MT7711 isn't approved by my cable service
provider?
That's probably not true. Leading cable service providers have a list
of certified cable modems for each of their Internet speeds. You can
check the list for your service provider. You can also find information
about certifications at www.motorolanetwork.com/services
What if I am connected wirelessly but my connection seems slow or
keeps dropping?
Please re-read the Wireless Router section above.