Epson Stylus Scan 2000 Bulletin d'information sur les produits - Page 6

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EPSON

Date:

12/24/2001

PSB #:

PSB.2002.01.005

Reference:

TE00-613 Rev.A

Product(s):

StylusScan 2500

Subject:

Epson Scanner Monitor & Epson Printers

This bulletin was created to inform you of an issue that occurs when the StylusScan 2500 and

another Epson inkjet printer are installed on the same computer and both using a parallel port

connection.

Issue:

If you are running Windows 95 or 98 and you have an Epson inkjet printer installed via parallel

and then install a StylusScan 2500 as a parallel device, you will not be able to print again from

the other Epson printer. When you install the drivers for the Stylus Scan 2500 the program loads

a utility called Epson Scanner Monitor. The utility starts up by default when Windows is launched.

This program monitors the parallel port in the same way Epson Status Monitor 3 does for the

other Epson printer. Once the Scanner Monitor takes control of the port, the other printer stops

working.

Resolution:

An updated Twain driver that corrects this problem is now available on Epson's web site. Go to

www.epson.com

and navigate to the StylusScan 2500 support page to find the updated driver. To

install the driver follow these steps:

1) Follow the on-screen instructions to extract the driver files. Then double-click on

Setup.exe to start the installation.

2) In the Select Interface box, choose LPT1 (printer port). Click Next.

3) Once the installer has finished copying the files to your hard drive, the Screen Calibration

utility box appears. Click Next and follow the on-screen instructions. When finished click

OK.

4) The StylusScan 2500 Setup box appears when the installation has been completed. Click

OK.

5) Restart your computer to finish the update process.

RODUCT

UPPORT

ULLETIN

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