Toshiba GA-1200 Manuel d'administration - Page 38

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3 TROUBLESHOOTING

Transmission errors

Error code

Error code list

Cause

An error occurred during image data pro-

cessing.

An error occurred during text data process-

ing.

Access to the network interface card was

denied.

A sequence error occurred on the USB

interface.

A time-out error occurred during communi-

cation with an SMTP server.

The destination machine responded that

the transmission was an error because the

host name of this equipment (device name)

was invalid.

The Email address of this equipment

("From Address") is not assigned or

includes an invalid character.

The SMTP server address is not assigned.

The IP address of this equipment is not

assigned.

The size of data being sent is over the max-

imum transmission size.

For sending Emails:

The Email address of the destination is

invalid.

For saving as files:

Invalid entry is found for any of the "Net-

work Path", "Server Name", "Login User

Name" and "Password".

Data transmission failed due to insufficient

memory space.

Countermeasure

Turn the power of this equipment OFF and

then back ON. If the error still occurs, con-

tact your service technician or service repre-

sentative.

Check if the network cable is connected cor-

rectly and also the SMTP server is running

correctly.

Refer to the Setup Guide for Scanning

Functions and set the SMTP client cor-

rectly.

Refer to the Setup Guide for Printing

Functions and set the host name of this

equipment correctly.

Refer to the Setup Guide for Scanning

Functions and set the Email address of this

equipment correctly.

Refer to the Setup Guide for Scanning

Functions and assign the SMTP server

address correctly.

Refer to the Setup Guide for Printing

Functions and assign the IP address of this

equipment correctly.

Refer to the Setup Guide for Scanning

Functions and set the value of "Maximum

Email / InternetFax Size" larger. Or reduce

the size of the data by reducing the number

of pages or such.

Refer to "Selecting destinations from

address book" in the Setup Guide for

Scanning Functions or "Direct Entry with

Digital Keys" in the Scanning Guide and

enter the Email address correctly.

Refer to "Configuring Save as file Settings"

in the Setup Guide for Scanning Func-

tions and set a folder to which the data are

to be saved correctly.

Wait until a job in process is completed, and

then ensure sufficient space in the memory.

If the error still occurs, turn the power of this

equipment OFF and then back ON.